j.mcclay
UNIVERSAL WALLET INFRASTRUCTURE
bringing the future of digital identity to market

Accenture and NTT Digital partnered to unlock decentralized digital identity and create a bridge for enterprises to engage with the next evolution of the internet.

The first release went live in July 2025, supporting issuance and verification of digital identity documents such as mobile Driver's Licenses (mDLs). The platform includes wallet and verifier apps that can be white-labeled, an admin console for UWI, and a portal for enterprises.

ntt + accenture | experience strategy lead | 2024–25

As one of the first members of the team, I helped shape the platform and its products, taking them from concept to market launch. I focused on designing processes, flows, wireframes, and UX patterns and systems to ensure a beautiful, seamless experience across all types of users, bringing to life the promise of the technology and vision of universality. Throughout the project my role and team adapted to objectives in focus.

PHASE 1
Definition & Vision
  • Defined platform strategy, components, and vision
  • Creative direction on initial visual identity and templates for vision collateral
  • Designed conceptual screens and flows to communicate user experience
PHASE 2
Strategy & Planning
  • Developed an initial PRD to guide prioritization and execution.
  • Led design of target consumer and enterprise flows and screens to align and anchor vision and prioritization
  • Led creation of site to communicate target experience, capturing flows, capabilities, features, and roadmap
PHASE 3
Design & Build
  • Defined initial Release 1 flows, functionality, and UX patterns across all products and demo sites
  • Led creation of high-fidelity wireframes for handover to the visual team
  • Collaborated with visual design team to bring cross-product experiences to life
PHASE 4
Launch & Evolve
  • Built prototypes to visualize foundational and aspirational use cases
  • Helped drive definition and prioritization of Release 2 roadmap
  • Reoriented prioritization and sales strategies around market-relevant use cases

ARTIFACTS

WAllet app

The UWI Wallet App enables users to acquire, hold, and share credentials with Verifiers. The App is in production, but not available publicly – it is available for white-labeling for Issuers.

I designed the core flows for all wallet-based interactions and collaborated with the visual design team to make the pages cohesive and production-ready.

Verifier app

The Verifier App enables in-person (proximity) verifications. The user of the app would select a pre-defined verification and request a credential from a Wallet Holder by either scanning a QR code or tapping devices.

I designed the core flows and screens for the Verifier app, with considerations into the various contexts (Verifier and Wallet Holder) it might be used.

Admin and client interfaces

The UWI ecosystem includes a console for internal use, as well as a Portal for Issuers and Verifiers. These interfaces configuration, issuance, and management of credentials, among other functionality.